Privacy policy
Last updated: August 01, 2026 Currency: USD Regions covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
1. Introduction FURNWDIY LLC values your privacy and is committed to protecting your personal information.
FURNWDIY operates furnwdiy.com, an online furniture store specializing in zodiac-inspired wood furniture, including media cabinets, TV consoles, sideboards, storage cabinets, coffee tables, console tables, and related home furnishings.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you when using our website or purchasing our products.
This Privacy Policy works together with our Terms of Service, Shipping Policy, Payment Policy, Cancellation Policy, and Return & Refund Policy.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect Information You Provide When you browse our website, place an order, contact support, request a cancellation, initiate a return, subscribe to updates, or otherwise interact with us, we may collect:
Full name
Email address
Phone number
Billing address
Shipping address
Order information
Payment status
Customer service communications
Return or refund requests
Product reviews or feedback
Information Related to Order Support When investigating shipping, delivery, return, damage, or product issues, we may collect:
Order number
Tracking information
Delivery confirmation information
Photos of products or packaging
Videos showing product conditions
Carrier-related documentation
Information Collected Automatically When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Language preferences
Pages viewed
Time spent on pages
Cart activity
Checkout activity
Cookie identifiers
Website interaction data
3. How We Use Your Information We use information to:
Process and fulfill orders
Confirm payments
Prepare and ship products
Provide order tracking updates
Process cancellations
Manage returns and refunds
Respond to customer inquiries
Verify transactions
Prevent fraud and unauthorized activity
Improve website functionality
Improve customer experience
Maintain website security
Meet legal, tax, accounting, and regulatory obligations
Send marketing communications where permitted
We only collect information reasonably necessary to operate our business and provide services.
4. Payment Information Payments are processed through secure third-party payment providers.
FURNWDIY does not store complete payment card numbers or CVV security codes.
Payment providers may share limited transaction information such as:
Payment status
Transaction reference
Refund status
Fraud-prevention signals
This information is used solely for payment processing, order management, fraud prevention, and customer support.
5. Cookies and Similar Technologies Our website uses cookies and similar technologies to:
Maintain shopping cart functionality
Improve website performance
Remember user preferences
Measure advertising effectiveness
Analyze website traffic
Prevent fraudulent activity
You may manage cookies through your browser settings.
Disabling certain cookies may affect website functionality, including cart and checkout features.
6. Analytics and Advertising We may use third-party services including:
Google Analytics
Google Ads
Google Tag Manager
Meta Pixel
Microsoft Advertising
Similar analytics and advertising platforms
These services help us understand website performance, improve customer experience, measure marketing effectiveness, and deliver relevant advertisements.
We do not sell personal information to advertising platforms.
7. How We Share Information FURNWDIY does not sell or rent customer personal information.
We may share information only when necessary with trusted service providers such as:
Payment processors
Shipping carriers
Fulfillment partners
Return processing providers
Website hosting providers
Customer support platforms
Fraud prevention services
Analytics providers
Professional advisors
Government authorities when required by law
Information is shared only to the extent necessary to perform business operations.
8. Data Retention We retain information only for as long as reasonably necessary to:
Complete transactions
Provide customer support
Process returns and refunds
Meet accounting obligations
Comply with legal requirements
Prevent fraud
Maintain business records
When information is no longer required, it is securely deleted, anonymized, or restricted.
9. Data Security We implement reasonable administrative, technical, and physical safeguards designed to protect customer information.
Security measures may include:
SSL/TLS encryption
Secure hosting infrastructure
Access controls
Fraud monitoring
Secure payment processing
Website security monitoring
While no online system can guarantee absolute security, we take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.
10. International Data Transfers Because FURNWDIY serves customers in multiple countries, information may be processed or stored in the United States or other locations where our service providers operate.
When international transfers occur, we take reasonable measures to protect personal information in accordance with applicable laws.
11. Children’s Privacy Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has submitted information to us, please contact us so we can review and remove it where appropriate.
12. Your Privacy Rights Depending on your location and applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of information
Restrict certain processing activities
Object to certain processing activities
Withdraw consent where applicable
Request information about how data is used
To exercise privacy rights, please contact us using the information provided below.
We may request identity verification before processing certain requests.
13. Third-Party Links Our website may contain links to third-party websites.
These websites operate independently and maintain their own privacy practices.
FURNWDIY is not responsible for the privacy practices of external websites.
14. Changes to This Privacy Policy We may update this Privacy Policy periodically.
When updates are made, the “Last Updated” date at the top of this page will be revised.
Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
FURNWDIY LLC
Address: 1601 S Holtzclaw Ave, Chattanooga, TN 37404
Phone: +1 (615) 809-8487
Email: admin@furnwdiy.com
Support Time: Mon–Sun: 8:00 AM-5:00 PM EST