Terms of service
Last updated: August 01, 2026
Currency: USD
Regions covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
1. About FURNWDIY
FURNWDIY specializes in zodiac-inspired wood furniture designed to combine artistic character with practical everyday functionality.
Our collections may include:
- Media cabinets
- TV consoles
- Sideboards
- Storage cabinets
- Coffee tables
- Console tables
- Accent furniture
- Decorative wood furniture
- Zodiac-inspired furniture collections
Products displayed on our website are available for purchase unless otherwise stated on the product page.
Unless clearly stated, products are not offered as:
- Pre-orders
- Crowdfunding products
- Reservations
- Made-to-order items
2. Eligibility
To place an order, you must be:
- At least 18 years old, or
- The age of majority in your jurisdiction
By placing an order, you represent that you have the legal capacity to enter into a binding agreement.
3. Customer Responsibilities
Customers are responsible for providing accurate information when placing orders, including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
Customers should carefully review order details before completing checkout.
Incorrect information may result in:
- Delays
- Failed deliveries
- Additional carrier fees
- Order cancellation
4. Customer Accounts
Customers may place orders as guests or through registered accounts if account features are available.
You are responsible for maintaining the confidentiality of your account credentials.
If you believe unauthorized access has occurred, please contact us immediately.
5. Acceptable Website Use
You agree not to:
- Violate applicable laws
- Interfere with website operation
- Circumvent website security measures
- Upload malicious software
- Submit fraudulent orders
- Abuse promotions or discount programs
- Harvest customer information without authorization
We reserve the right to restrict access when misuse is detected.
6. Product Information
We strive to provide accurate product descriptions, specifications, measurements, pricing, and images.
However, natural wood products may vary in:
- Grain patterns
- Color tone
- Texture
- Knots
- Natural markings
These characteristics are part of the natural appearance of wood and are not considered defects when consistent with product descriptions and images.
Product photographs may include decorative props or room-staging elements that are not included unless specifically described.
Customers are responsible for reviewing product details before purchasing.
7. Assembly, Care, and Use
Some furniture items may arrive partially assembled or in multiple cartons to improve transportation safety.
Where applicable, assembly hardware and instructions are included.
Customers should:
- Follow assembly instructions carefully
- Assemble products on a clean surface
- Use products as intended
- Follow care instructions provided
Damage resulting from:
- Misuse
- Improper assembly
- Modification
- Neglect
- Improper maintenance
may not qualify for warranty, replacement, or refund coverage.
8. Pricing and Currency
All prices displayed on furnwdiy.com are listed in U.S. Dollars (USD).
Shipping fees, taxes, duties, and other applicable charges are displayed during checkout when applicable.
We reserve the right to correct:
- Pricing errors
- Inventory errors
- Listing errors
If an obvious pricing or listing error occurs, we may cancel the affected order and issue a full refund.
9. Orders and Acceptance
Submitting an order constitutes an offer to purchase.
Orders become accepted only after:
- Successful payment authorization
- Order review
We reserve the right to cancel or decline orders if:
- Payment cannot be verified
- Fraud is suspected
- Product availability changes
- Shipping restrictions apply
- Listing errors occur
- Quality-control concerns arise
If an order is cancelled by FURNWDIY, any captured payment will be refunded.
10. Payments
Payment processing is governed by our Payment Methods Policy.
Available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
Payments are processed through secure third-party payment providers.
FURNWDIY does not store:
- Complete payment card numbers
- CVV codes
11. Shipping and Delivery
Shipping procedures are governed by our Shipping Policy.
Customers are responsible for providing accurate delivery information.
Delivery estimates are provided for convenience and are not guaranteed delivery dates.
Large furniture items may:
- Ship in multiple cartons
- Arrive separately
12. Ownership and Risk of Loss
Ownership transfers to the customer once payment has been successfully completed.
Risk of loss transfers upon confirmed delivery to the shipping address provided by the customer, except where local consumer protection laws require otherwise.
13. Cancellations
Cancellation requests are governed by our Cancellation Policy.
In general, customers may request cancellation within:
- 24 hours of placing an order
provided processing has not begun.
Once an order has shipped, cancellation may no longer be available.
14. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Key points include:
- 30-day return window
- Return authorization required
- No restocking fees
- Approved return shipping covered by FURNWDIY
- Refunds processed within 7 business days after inspection
Customers should review the complete Return & Refund Policy before requesting a return.
15. Damaged, Incorrect, or Incomplete Orders
If an order arrives:
- Damaged
- Incorrect
- Defective
- Incomplete
customers should contact us as soon as possible.
Supporting photographs and order details may be requested to help us evaluate and resolve the issue.
Resolution options may include:
- Replacement parts
- Replacement components
- Replacement product
- Partial refund
- Full refund
16. Exchanges
We do not offer direct product exchanges.
Customers who wish to purchase a different item may:
- Return an eligible product
- Place a new order separately
17. Customer Reviews and Submitted Content
Customers may submit:
- Reviews
- Comments
- Photographs
- Other content
By submitting content, you grant FURNWDIY a non-exclusive, royalty-free license to use that content for:
- Website purposes
- Marketing
- Advertising
- Business purposes
We reserve the right to remove content that is:
- Misleading
- Unlawful
- Offensive
- Inappropriate
18. Intellectual Property
All content on furnwdiy.com, including:
- Text
- Product descriptions
- Images
- Graphics
- Logos
- Website design
- Videos
is owned by FURNWDIY or its licensors and is protected by intellectual property laws.
Unauthorized use is prohibited.
19. Third-Party Services
Our website may use third-party services including:
- Payment providers
- Shipping carriers
- Analytics services
- Advertising platforms
Third-party services operate under their own policies and terms.
FURNWDIY is not responsible for services outside our control.
20. Privacy
The collection and use of personal information are governed by our Privacy Policy.
By using our website, you acknowledge that your information may be processed as described in that policy.
21. Disclaimer of Warranties
Except where prohibited by law, products and services are provided according to the descriptions and terms stated on the website.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.
22. Limitation of Liability
To the maximum extent permitted by law, FURNWDIY shall not be liable for:
- Indirect damages
- Incidental damages
- Special damages
- Consequential damages
Our total liability for any claim related to a product shall not exceed the amount paid for that product.
This limitation does not apply where prohibited by law.
23. Force Majeure
FURNWDIY shall not be responsible for delays or failures caused by events beyond our reasonable control, including:
- Severe weather
- Natural disasters
- Carrier disruptions
- Government actions
- Customs delays
- Network outages
- Labor disputes
24. Governing Law
These Terms are governed by applicable laws of the jurisdictions in which customers reside, together with applicable laws of the State of Tennessee, United States, where permitted by law.
Nothing in these Terms limits mandatory consumer protections available under local law.
25. Changes to These Terms
We may update these Terms periodically.
The updated version will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of the revised Terms.
26. Contact Information
FURNWDIY LLC
Address: 1601 S Holtzclaw Ave, Chattanooga, TN 37404
Phone: +1 (615) 809-8487
Email: admin@furnwdiy.com
Support Time: Mon–Sun: 8:00 AM-5:00 PM EST
