Privacy Policy

Last updated: August 01, 2026

Currency: USD

Regions covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal

1. Introduction

FURNWDIY LLC values your privacy and is committed to protecting your personal information.

FURNWDIY operates furnwdiy.com, an online furniture store specializing in zodiac-inspired wood furniture, including:

  • Media cabinets
  • TV consoles
  • Sideboards
  • Storage cabinets
  • Coffee tables
  • Console tables
  • Related home furnishings

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you when using our website or purchasing our products.

This Privacy Policy works together with our:

  • Terms of Service
  • Shipping Policy
  • Payment Policy
  • Cancellation Policy
  • Return & Refund Policy

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

When you browse our website, place an order, contact support, request a cancellation, initiate a return, subscribe to updates, or otherwise interact with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment status
  • Customer service communications
  • Return or refund requests
  • Product reviews or feedback

Information Related to Order Support

When investigating shipping, delivery, return, damage, or product issues, we may collect:

  • Order number
  • Tracking information
  • Delivery confirmation information
  • Photos of products or packaging
  • Videos showing product conditions
  • Carrier-related documentation

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Pages viewed
  • Time spent on pages
  • Cart activity
  • Checkout activity
  • Cookie identifiers
  • Website interaction data

3. How We Use Your Information

We use information to:

  • Process and fulfill orders
  • Confirm payments
  • Prepare and ship products
  • Provide order tracking updates
  • Process cancellations
  • Manage returns and refunds
  • Respond to customer inquiries
  • Verify transactions
  • Prevent fraud and unauthorized activity
  • Improve website functionality
  • Improve customer experience
  • Maintain website security
  • Meet legal, tax, accounting, and regulatory obligations
  • Send marketing communications where permitted

We only collect information reasonably necessary to operate our business and provide services.

4. Payment Information

Payments are processed through secure third-party payment providers.

FURNWDIY does not store:

  • Complete payment card numbers
  • CVV security codes

Payment providers may share limited transaction information such as:

  • Payment status
  • Transaction reference
  • Refund status
  • Fraud-prevention signals

This information is used solely for:

  • Payment processing
  • Order management
  • Fraud prevention
  • Customer support

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Maintain shopping cart functionality
  • Improve website performance
  • Remember user preferences
  • Measure advertising effectiveness
  • Analyze website traffic
  • Prevent fraudulent activity

You may manage cookies through your browser settings.

Disabling certain cookies may affect website functionality, including:

  • Cart features
  • Checkout features

6. Analytics and Advertising

We may use third-party services including:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Meta Pixel
  • Microsoft Advertising
  • Similar analytics and advertising platforms

These services help us:

  • Understand website performance
  • Improve customer experience
  • Measure marketing effectiveness
  • Deliver relevant advertisements

We do not sell personal information to advertising platforms.

7. How We Share Information

FURNWDIY does not sell or rent customer personal information.

We may share information only when necessary with trusted service providers such as:

  • Payment processors
  • Shipping carriers
  • Fulfillment partners
  • Return processing providers
  • Website hosting providers
  • Customer support platforms
  • Fraud prevention services
  • Analytics providers
  • Professional advisors
  • Government authorities when required by law

Information is shared only to the extent necessary to perform business operations.

8. Data Retention

We retain information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer support
  • Process returns and refunds
  • Meet accounting obligations
  • Comply with legal requirements
  • Prevent fraud
  • Maintain business records

When information is no longer required, it is:

  • Securely deleted
  • Anonymized
  • Restricted

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information.

Security measures may include:

  • SSL/TLS encryption
  • Secure hosting infrastructure
  • Access controls
  • Fraud monitoring
  • Secure payment processing
  • Website security monitoring

While no online system can guarantee absolute security, we take reasonable steps to protect personal information from:

  • Unauthorized access
  • Misuse
  • Disclosure

10. International Data Transfers

Because FURNWDIY serves customers in multiple countries, information may be processed or stored in:

  • The United States
  • Other locations where our service providers operate

When international transfers occur, we take reasonable measures to protect personal information in accordance with applicable laws.

11. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has submitted information to us, please contact us so we can review and remove it where appropriate.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict certain processing activities
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Request information about how data is used

To exercise privacy rights, please contact us using the information provided below.

We may request identity verification before processing certain requests.

13. Third-Party Links

Our website may contain links to third-party websites.

These websites operate independently and maintain their own privacy practices.

FURNWDIY is not responsible for the privacy practices of external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When updates are made, the “Last Updated” date at the top of this page will be revised.

Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

FURNWDIY LLC

Address: 1601 S Holtzclaw Ave, Chattanooga, TN 37404

Phone: +1 (615) 809-8487

Email: admin@furnwdiy.com

Support Time: Mon–Sun: 8:00 AM-5:00 PM EST

Last updated October 5, 2026